Frequently Asked Questions

Make a Writing or Speaking Appointment

How do I sign up? Log in at If you don't already have a password and log-in, please click the link at the bottom of the screen and go through the first-time user process.

What if the scheduling system doesn't recognize my password? If you have trouble with your password, please contact the center at 319-384-3333 or email Ryan Sheets. We will schedule you for an appointment while the technical issue is resolved.

Where are you located? The Judith R. Frank Business Communication Center is located in S148 PBB.

What are your hours? We are open for writing, speaking, or group appointments Monday through Thursday from 10 a.m. to 6 p.m., and Friday from 10 a.m. to 3 p.m. Please check for availability.

I'm working on a group project. Is it OK if I come in alone? We encourage at least two members of your group to attend each appointment. You can sign up for a special group appointment for 3 or more students. Without each group member being present, we can look for consistency across the document in tone, style, and organization of information as well as assess whether the document has claim statements (positioning statements) at the beginning of each section/paragraph. We will also do a quick overview to see if your document repeats information. However, tutors can only review grammar, correct word usage, sentence structuring if the student writer is present.

Do you offer walk-in appointments? Yes, but on heavily used weeks it's not recommended. If you walk in, there is no guarantee that tutors will be available. Slots fill up quickly during peak times, so please plan as far ahead as possible.

What should I bring with me? Bring two copies of your paper, your assignment sheet, and your rubric. If you are revising a previously graded paper, bring both the graded paper and the new version with you for your appointment. If you are making a speaking appointment, bring your slideshow with you.

Can I get help on an oral presentation or a speech? Yes. When you schedule an appointment at select "speaking" for the type of appointment, then in the comment section, describe specifically what you want to work on. Tutors can help you improve your organization and the vocal and physical delivery of a presentation.

I'm a graduate student in business—or I'm a pre-business student—may I make an appointment? If you are enrolled in an undergraduate Tippie College of Business course, we will review your paper regardless of whether you have been officially admitted to the Tippie College of Business or if you are a TCOB graduate student. We will also review the work of M.Ac. students and Tippie MBA students. Pre-business students can only be seen for business classes. Anyone, however, in the University of Iowa community is welcome to attend our English Language Discussion Circles.

I'm a business student, but I need help on a literature paper. May I come in? If you are an undergraduate business major, we will work with you on papers for any class you are taking, including literature and rhetoric classes.We also help Tippie students with any kind of writing - including personal statements and cover letters. For pre-business and Tippie graduate students, we only provide support for Tippie classes.

May I bring in my résumé for review? Yes—if you are a TCOB undergraduate. Our tutors have experience with résumés, cover letters, personal statements, and graduate-school and internship application essays. However we do recommend using the Pomerantz Career Center for help with résumés and cover letters.

I have a paper or an oral presentation that's a mess. Is it okay to sign up for two appointments? To serve as many students as possible, you may not sign up for more than one appointment a day and two a week. Our tutors can handle any problems your paper has in 20 minutes. If you believe your paper or presentation requires extra assistance, you may sign up for another appointment, subject to our tutors' availability. Do not, however, sign up for two or more appointments but only show up to one. We track no-shows, and offenders will not be allowed to make further appointments.

What are the most common problems you see? The most common problems we see across all courses include the following: lack of a main argument or thesis statement, structural disorganization, and errors in the use of language (e.g., poor grammar, lack of clarity, imprecise word choices). Our tutors receive training to identify problems that commonly occur with particular assignments.

If I go to the center, will I get a better grade on my paper or oral presentation? We are here to improve your overall writing and oral presentations. The tutors in the center do not know how your professor will grade a particular assignment, but certainly if you seek help on your assignments you will improve them.