Login and Password Help

Forgotten Password?
If you have forgotten your password go to the Password Request Page.

Login Name
A unique Login name will be assigned to you when you open your account. This Login name cannot be changed.

Password
You will be assigned a random password when your account is first opened. This password is case sensitive. If there are capital letters in your password, you will need to use capital letters when entering your password. For Example: If your password that you entered is Dog then you must enter Dog and not dog.

Your original password and Login name will be emailed to you when your account is opened. We use the email that you provide us to send you this account information. If you do not have an email address, your account information will be sent to you via US mail.

Changing Your Password
To change your password, log in to your IEM account. After you log in, select any market from the dropdown menu on the announcements page. Once the market is displayed on your screen, click on the "My Account Button." This will give you the option to "Change Password." Enter your current password, followed by your new password and then a confirmation of the new password. Remember, passwords are case sensitive so be careful that your Caps Lock is not on when entering your information.