Stead Technology Services Group

Desktop Hardware Support

Stead Technology Services Group supports UI-owned computer hardware in the following ways:

  • Assisting in acquisition of all technology for the Tippie College of Business
  • Setup and installation of new:
    • Computers and monitors
    • Printers
    • Scanners
    • PDAs
  • Backing up existing data when reimaging current PCs
  • Troubleshooting hardware issues
    • Initial diagnosis
    • Contact vendor if warranty issue
    • Ordering replacement parts if not warranty issue