Tippie researchers pinpoint why decluttering feels so hard

Thursday, January 16, 2020

If you can't quite bring yourself to declutter your home and toss out unneeded possessions, one reason why might surprise you. Researchers say the emotional tug you feel might be loneliness.

Be clear, calm and concise when you complain

Friday, July 15, 2016

We’ve all likely had our run-ins with customer service representatives as we try to get a refund or credit. Catherine Cole, professor of marketing and department chair at the Tippie College of Business at the University of Iowa, says to be successful in complaining, be specific and clear.