mailroom person putting letter in mailbox
Monday, September 20, 2021
CBJ News Staff

Automation is changing everyone’s jobs, even secretaries and receptionists, office assistants, and mailroom clerks. But while numerous studies and think pieces have thought about how automation is affecting factory workers, engineers, or truck drivers, few have looked at how artificial intelligence will change clerical jobs. A $150,000 grant from the National Science Foundation (NSF) to researchers in the University of Iowa’s Tippie College of Business and College of Engineering will start the process of answering those questions.

Read more in the Coridoor Business Journal online.