THIS / OR / THAT
DREAMER / PRAGMATIC
I am an absolute dreamer. Leadership is about passionately pursuing a vision, inspiring the team to believe in it, and tirelessly working together to turn that dream into a tangible reality.
PHONE CALL / EMAIL
CHECKED BAG / CARRY-ON ONLY
Delta has the best on-time bags stats among all the carriers, so I would encourage you to check your bags, but carry-on only does make it easy to get in and out of the airport.
NEW YORK PIZZA / BIRIYANI
INTROVERT / EXTROVERT
Although I am introverted, my role requires me to lead a team of nearly 3,000 individuals!
IN-FLIGHT MOVIE / SLEEP / WORK
TALK / LISTEN
Listen, for sure. As a leader, I prioritize creating an environment where every team member has a voice. I believe that those on the front lines—whether they are loading bags onto airplanes, pushing aircraft back, or boarding our customers—have invaluable insights into the real concerns and needs of our operations.
BISCOFF COOKIE / PRETZELS
REMOTE WORK / IN-PERSON
FUN FACT: I went to work every single day during the COVID lockdown. We held daily operational briefings and conducted business as usual, even when we were only flying 10% of our flights. It felt like running a full orchestra with only the triangle player showing up.
COFFEE / TEA
SIMPLE / COMPLEX
SUPER EARLY TO AIRPORT / JUST ENOUGH TIME
I travel almost every week, so I have it down to a science. I hit parking about 60 minutes before departure and board my flight just in time. Never missed a flight in my life.
SPONTANEOUS / PLANNED
UBER / TAXI
This article appeared in the Fall 2025 issue of Tippie Magazine.